Frequently Asked Questions
Everything you need to know about your sweet delivery.
How do you prevent candy from melting during shipping?
We offer insulated packaging and cold pack inserts for heat-sensitive items. We recommend selecting expedited shipping during summer months to ensure your sweets arrive in perfect condition.
Do you offer bulk discounts for events or weddings?
Yes, we specialize in bulk orders. Our tiered pricing is automatically applied to large quantities, and we offer a dedicated 'Candy Buffet' consultation service for event planners.
What is your return policy for food items?
To ensure health and safety, we cannot accept returns on food products. However, if your order is damaged or incorrect, please contact our support team within 48 hours for a resolution.
Can I filter products by dietary restrictions?
Absolutely. You can use our site filters to browse by Sugar-Free, Gluten-Free, Vegan, Kosher, or Halal certifications to find the perfect treats for your needs.
How long will my candy stay fresh?
Most of our candy has a shelf life of 6 to 12 months. We recommend storing your items in a cool, dry place away from direct sunlight and strong odors.
Do you ship internationally?
Currently, we ship to all 50 U.S. states and Canada. Shipping rates and delivery times for international orders are calculated at checkout based on weight and destination.